Shipping

Do you ship internationally?

Yes! We ship to every country in the world!.

Do you offer Free Shipping?

Yes! Madam Glam offers free local and international standard shipping on all orders over $100.00.

Do you deliver to PO box addresses?

Unfortunately, we can't deliver packages to post office (PO) boxes. We encourage all deliveries to be made to a physical address so packages can be tracked and properly delivered.

How do I track my order?

To track your order, simply click on the “My Orders” tab from any page on the website in the upper right corner of the website under the "My Account" section. You will receive your tracking number as soon as your order has shipped. Please allow 1 – 4

How much are the shipping costs?

We offer:. USA:. INTERNATIONAL:. *business days - We ship Monday through Friday with no interruption, excluding weekends and holidays. You will receive your tracking number as soon as your order has shipped. For Standard shipping, we ship using USPS,

How long will it take to ship my order?

Packages are shipped with a courier within 1-3 business days. You will receive an email with a tracking number as soon as the order is shipped. If you want to receive more information about your package, please get in touch with our Customer Care dep

How long does shipping take in the US?

Shipping in the US depends on the carrier you choose at checkout. *business days - We ship Monday through Friday with no interruption, excluding weekends and holidays. You will receive your tracking number as soon as your order has shipped.

How long does international shipping takes?

International shipping delivery depends on the carrier you choose at checkout. *business days - We ship Monday through Friday with no interruption, excluding weekends and holidays. You will receive your tracking number as soon as your order has shipp

Will I pay Custom taxes?

If you live outside the United States, you may be responsible for paying any customs duties charged by your country. If assessed by your local authorities, you could be required to pay around 15-20% of the purchase price to your government (please ch

Where is my order? /lost order.

Once your order has been processed and shipped, you will receive an email with tracking information. You can track your order by clicking the link provided in the email. If your package is not delivered within 14 business days (for U.S. orders) or 45

I did not receive my order. Who do I need to contact?

Once your order has been shipped, Madam Glam is not responsible for the package after the tracking information shows that it was successfully shipped or delivered to its destination. If for some reason you did not receive it, we advise you to contact

When will I receive my order?

To track your order, click on the “My Orders” tab from any page on the website in the upper right corner of the website under the "My Account" section. Packages are shipped with a courier within 1-3 business days. You will receive an email with a tra

My item arrived broken/this wasn't what I ordered.

If your item/s arrives defective or broken, please send us proof at [email protected] and we will get back to you as soon as possible. Proof should be submitted within 24 hours of receiving your product.