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Please make sure that you are logged in with the email address that is associated with your active VIP account to access your store credits. Send us an email at [email protected] if the issues persist and you need further assistance.
Please note that a discount code can only be applied on the Pay As You Go check-out option and only outside sales periods. A discount code can not be applied to an already discounted item or item subject to a different promotion. For any other issues